Here's how Snap works:

A user enters her query and picks a relevant category for it.
In this example, she is looking to brainstorm names for a product.

 

She then addresses her query to a specific Advice Team.
Here, she picks the Marketing Advice Team to help her brainstorm.

 

The Marketing Advice Team members immediately receive her query.
They can receive it via e-mail or RSS notifications.

 

An Advice Team member responding to the query can ask questions
to help clarify the question or to help the user think better.
In this case, they ask her about the target market for the product being named.

 

The user receives this question immediately,
and submits a revised query for the Advice Team.

 

The Advice Team member now answers the question.
In this case, she provides a list of ideas for product names.

 

The user not only receives this list, but also commits to action steps.
This valuable conversation is now archived anonymously for the future.

 

The user also provides an estimate of time and money saved.
This helps Snap measure results from the collaboration it facilitates.

 

All the archived queries are simply a search away.

 

Query Archives can also be browsed by Team or Category.

 

Snap also provides you insightful reports.

 

You can even see the amount of time and money you saved!

 

Customizing Snap to your organization is easy.
You can add or remove Advice Teams, Users and Categories as needed.